Whether you are a first time manager, have been on the job for a while or are running your own business, you need certain skills and qualities to do your work effectively. Acquiring new skills or improving on what you have will help you successfully handle your responsibilities with the organisation or in your business.
Qualities of a good manager
Nice to meet you
Do you dread receptions, banquets and other business - related social events? Does attending another open house make you want to run inside your own and lock the door?
You are not alone. Many people are apprehensive about these situations, because they either hate entering rooms where they do not know anyone or hate spending time with people they do not know well.
Although it may sound straightforward, the practices essential to planning a career path do not come naturally to many people, particularly to those who have remained in the one job position for a long time.
Mentor or Coach
Coaching and mentoring are increasingly being used by companies to groom middle and senior managers for a higher level of performance. A professional executive coach is usually hired from outside the organization, while a mentor is usually an internal employee.
Manage Conflict in Sales
In today’s dynamic and competitive economy, sales professional have to build and maintain positive sales relationships despite widespread global transformation that confronts them daily. Whether you are new to sellingor are an old pro, or whether your product is a high-ticket one- time item or a low-cost consumable, unprecedented shifts in consumer attitudes and purchasing procedures will affect you.
Make your customer your best sales rep
Good service is not good enough anymore to gain an edge in today’s highly competitive and saturated market-place. Products and services are so similar that companies need to focus on differentiating themselves to stand out.
Make time for yourself
Do you wish you could work less and play more? Are you stuck in a rut you cannot see a way out of? Have you ever said, I wish I had more time for myself? Well there is hope. First, you have to be aware of your situation, have a strong desire to change and then take action.
Make it fun to meet
Meetings and in-house training seminars can be a great way to educate everyone about new techniques and developments, interesting facts, or even the history of the company. But how can you keep people from dozing off or playing hooky? Make it a game! Here are some examples.
Look after your secretary
Many mangers and business owners often say their administrative or personal assistants (PA) are invaluable to them. Yet they often treat them as if they are not. Day after day, the PA is in the office slogging away to make sure the work gets done. In many instances, the PA is the person who holds the business or department together.
Influence your customer into buying
Imagine you need to buy a pen to write an article in a respected magazine. You see a lovely Mont Blanc pen in the shop window with the price tag of a small family car. It is sleek, shiny and gorgeous, and you dream about how smoothly the ink will flow along with the words. Your article will surely be the best prose you ever wrote. Or whatever you write. Well something like that, anyway.