Andrew Cheah

Mr. Andrew Cheah has been a trainer and management consultant since 1991, specializing in the areas of Lean, QC Tools, VSM, 8D Problem Solving, performance management, productivity improvement, behavioral change, and leadership. Andrew has trained clients from such diverse industries (see list below) as banking, insurance, hospitality, sales and distribution, manufacturing, food, property development, government/public services, and higher education. Being tri-lingual (English, Mandarin, and Malay Languages), Andrew has extensive regional exposure in Singapore, United Arab Emirates, Malaysia, China, Thailand, Indonesia and Vietnam. In addition to training, Andrew has guided and provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity Award presented by the previous Malaysian Prime Minister, Tun Dr. Mahathir.

In addition to writing articles for the premier English newspaper in Singapore (the Straits Times), Andrew has been invited to speak at events such as International Conference on Best Practices, which was graced by senior officials from the Ministry of International Trade and Industry (MITI), sharing the stage with Professor Michael Gregory of the University of Cambridge, Mr Dieter Heyl (2007 Vice President of Mercedes Benz Malaysia), and Dr Marcus Chao, President of Lean China Enterprise Inc.

Andrew has an MBA degree qualification with the University of Portsmouth, UK. At the professional level, Andrew has a certificate in Blue Ocean Leadership Masterclass, as well as Leading Dimensions Profiling Trainer Certification (LDP certified). In addition to being a qualified ISO9000 assessor, his experience in international consultancy has also earned him a membership with the Association of Productivity Specialist (New York).

Sample List of Clients by Industries/Sectors

Government/Agencies of Government/Non-Profit
Abu Dhabi Interior Ministry, United Arab Emirates
Agricultural Credit Policy Council (Philippines)
Agri-food & Veterinary Authority of Singapore
Australian Trade Commission
AXS Singapore
Civil Aviation Authority of Singapore
Infocomm Development Authority of Singapore
Institute of Public Administration (Saudi Arabia)
Kaduna State Government, Nigeria
Mendaki Singapore
Ministry of Health Malaysia
Ministry of Home Affairs Singapore
Ministry of Manpower Singapore
National Environment Agency Singapore
National Volunteer & Philanthropy Centre Singapore
Royal Australian Air Force Butterworth
Saudi Arabian Cultural Mission
Singapore Corporation of Rehabilitative Enterprises (SCORE)
Singapore Indian Development Association
Singapore International Foundation
SIRIM Malaysia
SME Corporation Malaysia
SPRING Singapore
Sudan National Service Agency
UNDP-GSSC Malaysia (Global Shared Service Centre)
UNDP Vietnam
United Nation Integration Mission in Timor-Leste (UNMIT)
Urban ReDevelopment Authority Singapore
Vietnam UNDP Vietnam UNDP
Yayasan Mendaki Singapore
Yayasan Sabah
Yemen Ministry of Oil & Minerals (Yemen)

Club Med
Fraser Hospitality Management
Holiday Inn
Intercontinental Hotel Group
Jurong Bird Park
National University of Singapore Society
Pangkor Island Beach Resort
Sembawang Country Club Singapore
Singapore Discovery Centre
Singapore Island Country Club
Singapore Zoological Garden
Singapore Science Centre
Sofitel Palm Resort

Banking/Financial Institutions/Insurance
AIA Singapore
Alliance Bank
AmBank Malaysia
Assicurazioni Generali S.p.A. (Hong Kong & China)
Aviva Singapore
Bangkok Bank
Bank Negara Malaysia
Bank of Ceylon
Bank of India
Bank of Philippines
Bursa Malaysia
Commerz Bank AG Singapore
DBS Vickers Securities Singapore
Islamic Development Bank (Saudi Arabia)
Public Mutual
RHB Bank
Tokio Marine Life Insurance S’pore Ltd

Adventist Hospital
Al-Gharbia Hospital
B. Braun Medical Industries
Bright Vision Hospital
Changi General Hospital
Charles River Endotoxin & Microbial Detection Singapore
Edward Life Sciences Singapore
HCM Hygienic Corporation
Health Sciences Authority Singapore
Hoya Medical Singapore
International SOS PL
Mahkota Medical Centre
Merck Singapore
National Heart Centre of Singapore
National Skin Centre Singapore
Pantai Hospital Group
Parkway Singapore
Siemens Medical Instruments
Singapore MIT Alliance for Research & Technology Centre
Sunway Medical Centre

Oil & Gas
AET Tankers PL
AsiaFlex/Technip Group
Brunei Gas Carriers
BP Castrol Lubricants
CNOOC Iraq Limited (China National Offshore Oil Corporation)
Exxon Mobil Exploration & Production
Infineum Singapore
Petronas Group
Swire Pacific Offshore Operations Swire Pacific Offshore Operations
UMW Oil Pipes Services

AET Tankers PL Singapore
Cartus Singapore
China Navigation Company (Swire Group)
City Cab PL Singapore
Citylink Express
DHL Global Forwarding & DHL Supply Chain
DKSH Logistics Singapore & DKSH Malaysia
Embraer Asia Pacific
Hanjin Shipping Singapore
Horizon Singapore Terminals
JetStar Asia
Tiger Airways
Keppel Shipyard Singapore
Maldives Airport (Maldives)
Neptune Orient Lines
Pan Asia Logistics Singapore
RCL Feeder & Ship Management Singapore
SBS Transit Singapore
ST Logistics
TNT Express Worldwide

Food & Drinks Related
Barry Callebaut Singapore
Boh Tea Plantations
Brands (Essence of Chicken, Birds’ Nest Drinks)
Cadbury Confectionery (Kraft Group)
Carlsberg Brewery Malaysia Bhd
Eau Claire Mineral Water
Fraser & Neave (F&N)
Lee Kum Kee Foods
Power Root
Secret Recipe
Yeo Hiap Seng Malaysia

Audi Singapore Pte Ltd
Honda Malaysia
Mercedes Benz Malaysia SB
Perodua Malaysia
Proton Malaysia
Sanyo Automedia S/B

Advanced Micro Devices (AMD) Malaysia
Allegro Manufacturing P/L Singapore
Ann Joo Steel
AUO Sunpower
BASF South East Asia (Singapore)
Brothers Industry
Charoen Pokphand (CP) Group
Du Pont Power Coating
Dyson Manufacturing
Fujitsu Components
Fyrnetics (China)
GlobalFoundries Singapore Pte Ltd
GP Batteries
Hitachi Electronic Product
Johnson & Johnson Malaysia
Matsushita Electronic Devices Malaysia S/B
Monsanto Malaysia
Osram Optisemiconductor
Panasonic Semiconductor Singapore
Renesas Semiconductor Singapore
Samsung Electronics Malaysia
Saudi Basic Industries Corporation (SABIC, Saudi Arabia)
Sharp Manufacturing
Siemens Singapore
Sony Electronics Asia Pacific & Sony Singapore
Top Glove
United Arab Can Manufacturing (Saudi Arabia)
Vicem group (Vietnam Cement Industry Corporation)
Wilmar International

Aerospace/Engineering Services/Power Producers
Boustead Naval Shipyard
British Aerospace Engineering Malaysia
Cummins Power Generations Singapore
Eurocopter South East Asia (Singapore)
Keppel Energy PL Singapore
Malakoff Power Malaysia
Robert Bosch (SEA) Singapore Pte Ltd
Rockwell Collins Southeast Asia PL
Senoko Power Plant Singapore
Seraya Power Singapore (YTL Group)
Singapore Power Ltd
Society of Petroleum Engineers
ST Aerospace Singapore
Tenaga Nasional

Property Development/Real Estate
Capitaland Ltd
CapitaMalls Asia Ltd
IOI Properties
Iskandar Investment Berhad
JTC Corporation
Paramount Corporation
Sime Darby
SP Setia
Toshin Development (S) PL
UEM Sunrise

Trading & General Service
Amway Singapore
Canon Singapore
Epson Singapore
Duty Free Shop (DFS) Venture Singapore P/L
Giant Hypermarket
Panasonic Asia Pacific
PLUS Highways
POS Malaysia
Royal Selangor International
Singapore Post
The Star Newspaper Malaysia
Technology Park Malaysia Group

British Telecom
Docomo Singapore

Institution of Higher Learning
ITE College West (Balestier)
KDU College
Monash University (Sunway Malaysia)
Nanyang Technological University
National Institute of Education Singapore
Raffles Institution Singapore
School of the Arts Singapore
Singapore Institute of Legal Education
Singapore Institute of Management (SIM)
Singapore Polytechnic
TAR College
Universiti Kuala Lumpur
Universiti Putra Malaysia (UPM)
Universiti Tun Abdul Razak (UniRazak)



Sample Training Subjects (by categories):

Quality Management (equally suitable for service industries)

  • 5S
  • Total Quality Management
  • Poka Yoke (fool proofing system)
  • 6 Sigma
  • QCC & 7 QC Tools
  • 7 New QC Tools
  • Cost of Quality
  • FMEA
  • Value Stream Mapping
  • Kaizen

HR Management

  • Interview & Selection Skills
  • How to attract & retain good employee
  • Talent Management
  • Knowledge Management
  • Strategic HR for Senior Management
  • Succession Planning
  • Key Performance Indicators & Key Results Areas (KPI & KRA)
  • Performance Appraisal
  • Positive Workplace Attitude

Training & Development

  • TNA
  • Train The Trainer
  • Kirkpatrick 4 Levels of Training Evaluation

Performance & Productivity Management

  • 8D Problem Solving
  • Productivity Improvement Techniques
  • Critical & Creative Thinking
  • Balanced Scorecard
  • Business Process Re-Engineering
  • Cost Reduction Program
  • Kaizen
  • Key Performance Indicator (KPI)
  • Performance Appraisal

General Management

  • Essential Managerial Skills
  • Supervisory Skills
  • Problem Solving Skills
  • Project Management
  • Assertive Communication Skills
  • Negotiation
  • Time Management Skills
  • Theory of Constraints
  • Presentation Skills
  • How to handle Job Burnout and Stress Management
  • Knowledge Management
  • Self Managing Team
  • Tactical People Handling Skills
  • Supply Chain Management
  • Positive Self Development & Personality Improvement

Sales & Marketing & Customer Management
Customer Service Program
Effective Marketing Management
Sales Development Program


  • High EQ Leaders
  • Leadership Development
  • Change Management
  • Strategic Management
  • Crisis Management
  • Succession Planning
  • Influencing Skills
  • Stress Management


  • Toyota Production System
  • Cycle Time Reduction
  • Total Productive Maintenance
  • Procurement & Inventory Management
  • HACCP/Good Manufacturing Practices
  • Supply Chain Management
  • Lean Manufacturing
  • Line Balancing Techniques
  • Work Measurement System
  • Production Planning/Scheduling & Control
  • Manufacturing Productivity & Cost Improvement
  • Value Stream Mapping