The concept of Lean Management is a quantum leap in the advancement of organizational efficiency. The results include process improvement, better utilization of resources which are in alignment with organizational vision and objectives, better cost management, and enhanced productivity and competitiveness.
The modern business world is a rapidly changing environment, so the last thing a company needs if it is to compete in the global marketplace is to get in its own way because of the way in which it approaches the business of looking after its income generating physical assets. So, it is important to have a fundamental rethink of business processes to achieve improvements in cost, quality, speed etc.
This course gives participants the full understanding of the quality management system ISO 9001:2008. It also explains the methodology towards developing a sound quality management system.
The training emphasizes on fundamental requirements such as continual improvement, corrective and preventive actions and customer satisfaction.
In todays competitive market place, management has empowered employees to be proactive dealing with quality and process, for continual improvement.
Therefore, they should be trained to master the root cause analysis technique where they can further enhance their job competence in areas of process and quality improvement.
This training session will give participants the skills and techniques of how to analyse problems (defects) from the root and also provide the solution which some of the engineer, manager and other quality related personnel will be able to apply.