Today, the roles of administrative staff are not only about taking direction from their bosses, but encompass a great deal of activities to assist the boss. Administrative staff should be well versed not only in clerical and stenographic responsibilities, but also act as a communicator and an expert planner. The performance of the administrative staff reflects the effectiveness of their bosses, therefore requiring both parties to work together inter-dependently. Administrative staff of today is unlike the yesteryears – more challenges as well as opportunities await them. They have what it takes to develop themselves for the new millennium.
The modern secretary has many functions and responsibilities to undertake. The ‘Boss’Can be a very demanding person, and who would like his secretary to be very efficient and effective. Executive assistance often entails providing administrative support services across a wide clerical spectrum. Report writing support might include clerical and administrative support for information collection, requests, and documentation support.