Training Courses

Many organizations are suffering from widespread dissatisfaction in a workforce where those who can get up and leave do so while the mediocre remain. Those who are in first-line or middle management are key – the talented employee may join a company because of its charismatic leaders, its generous benefits and its worldwide training programmes… but how long that employee stays and how productive he is depends on the immediate superior. Companies need first-line and middle management to motivate, communicate and build relationships effectively. In other words, the tactical handling of your key competitive advantage – People!

Every employee is in the business of problem solving and decisionmaking.

This program provides simple and tested techniques that generate good and practical ideas and enhance creativity. It helps participants:

• Resolve issues accurately

• Develop innovative solutions

• Utilize excellent judgment in decision making.

• Follow through with successful implementation of solutions

Why does communication break down during meetings, negotiation and every day office interaction? It is because the ear hears the spoken word but the mind sees the unspoken body language. Productivity and even million-dollar deals can be lost if your body language is not right. This workshop teaches you how to read and use body language as an effective business communication tool at the workplace. The trainer will equip you with the strategies for success using psychological and behavioral approaches rarely taught in other programs.

People bring different ideas, goals, values, beliefs and needs to their teams or workplace and these differences are a primary strength of teams. These same differences, however, inevitably lead to conflict, even if the level of conflict is low.

Here is a creativity enhancement program that is blended with lecture and case studies. It uses a Darwin process to rid fear, phobias and limiting beliefs and sciences of Hypnosis, NLP, Manifestation Science and Scientific Meditative Techniques. It includes simulations, breakout sessions, sales games and group discussion. Participants will formulate their creative mind-set goals and milestones via mind programming techniques.

Success of an organization and its leaders typically rest upon how managers and staff understand the psychological influences and process of thinking, an “out of the box” kind of thinking that they make. Since it is crucially evident that the employees are a very important dimension in the success of an organization, the challenge is to turn them from “clock watchers” to critical and creative workforce which can give the organization a competitive edge.

Who does not have to handle difficult people at work? We all do, but most of us find it difficult to handle difficult people. If we fail to manage such people successfully, our job performance and also our success as an employee will be jeopardized. This program teaches you the psychological strategies to effectively handle difficult people, including customers, colleagues and the public who interact with your company. The trainer will give you the behavioral tools to tackle every situation with ease to get the results you want from such people.

Effective personal influence & impact are indisputably essential in the arsenal of every top-notch corporate performer. Without this ability to connect with others, you cannot effectively manage your stakeholders nor will there be leadership in a team. This workshop combines verbal and non-verbal influencing skills, together with the knowledge on how to create an impact through a powerful professional image.

Procurement Management is a competitive weapon that distinguishes successful and profitable organizations from others within the same industry. The impact of procurement to business performance hits the profit margins. Thus, the smaller the profit margin, the more critical is the focus on reducing the procurement costs and risks simultaneously.

The development of your key people is critical to your future business success. In this respect, your fortunes are closely linked to your key people’s capabilities and effectiveness. Your company’s performance will continue to improve if you develop your people. To develop your people, is to invest in their future. Most people have the motivation to succeed, to be good at their jobs and to progress as far as they can.

“Diversity and Inclusion” workshop provides the knowledge, skills and tools to assist work groups and team members in behaving differently. Participants develop the basis for creating and sustaining change that fosters a more creative, inclusive, respectful and productive workforce and workplace. The program is flexible to meet the demands and schedules of today's active working environments.

 

EQ is the ability to cultivate strong and trusting relationships with people in the workplace. Increased emotional intelligence brings greater harmony in work teams and results in greater productivity and a more energized spirit.

Based on research, emotional competence is twice as important as purely cognitive abilities. EQ is about how we manage ourselves and if we're able to control our feelings we're more likely to get others to cooperate with our plans.If you have the IQ and the technical expertise, then the time and energy you invest in developing your EQ will reap big rewards quickly.

Keeping the customer satisfied is crucial to business success. Therefore, the Supervisors’ must be equipped with the right skills to serve the customers effectively, manage his or her staff to perform with excellence and consistently maintained and enhance the existing service of the business . For this to happen, the Supervisors must be induced with the right mindset , self motivated to challenge their present performance, learn new skills and set their mind to achieve improved results .

Only results-oriented managers/leaders with task and relationship skills are able to effectively manage the complexities of today’s organizations. Role, organizational, and industrial boundaries are shifting and becoming more ambiguous. Technology often requires an instantaneous response to electronic communications; tasks are more complex, team more prevalent, and employees more diverse.

  • An understanding of the role emotional intelligence plays in leadership.
  • An educational process that allows the delegate to experience the impact of their personal leadership style.
  • Practical examples of leadership excellence that can be modelled
  • Demonstrations and presentations to raise awareness of different leadership and communication styles

Uses competency-based instruction with case practice and on-the-job application. Provides a stimulating environment based on adult learning principles to maximize skill transfer. It includes simulations, breakout sessions, emotional games and group discussion. Participants will formulate their mind-set goals and milestones via mind programming techniques.

Information plays a vital role in the business world. An individual’s ability to capture information and report it accurately is a very valuable asset. This information is usually reported in a business report. A well-prepared business report will provide complete and accurate information about an aspect of a company’s operation. The format of a business report may vary from a brief informal report intended for an in-house use to a voluminous formal report intended for public distribution.

Information plays a vital role in the business world. An individual’s ability to capture information and report it accurately is a very valuable asset. This information is usually reported in a business report. A well-prepared business report will provide complete and accurate information about an aspect of a company’s operation. The format of a business report may vary from a brief informal report intended for an in-house use to a voluminous formal report intended for public distribution.

There is one certainty in any organisation : change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics – managerial skills. These people may not necessarily be managers only, they can be anyone who has subordinates or who needs to work with a group of people (eg,. in a project). The top management sets the vision, and they depend on people who are efficient in the execution. It is always at the execution point that differentiates between the good and bad consequences, outstanding results or a complete disaster.

We get pulled in many directions during the day – unexpected interruptions, phone calls, emails etc.  Lack of time management skills cost significant amounts of money in overtime, rework and opportunity costs.

What we do with our time will either make us feel fulfilled with our lives or leave us with being frustrated. It will either make us tremendously wealthy and successful or leave us tired and dead broke.

 

 

Accidents can occur anywhere, any place and anytime. In case of emergency, medical aid or the ambulance that you have summoned may not arrive in time due to man-power constraints, traffic jams, poor communication, etc.

Effective communication and interpersonal relationships are very important to each person in any organization . Without communication, there cannot be any effective work performance. Together with a suitable corporate image and dynamic interpersonal communication, the individual will become more driven towards success in his company. With a passion for others ingrained in him, the individual, whether as an executive or manager in the company, will experience a rise in performance and results.

There is a stress that kills, and also a stress that heals. Knowing the difference between the two can go a long way to ensure your continual personal productivity, self-esteem and freedom. Say goodbye to stress related health problems such as chronic fatigue, headache, blood pressure, diabetes, acidic stomach, foggy mind, anxiety disorder, colon disorder, and many others.

Employees are the most important asset of an organisation because they are the critical success factors that spearhead its success or failure. In order for organisations to meet company goals and objectives, especially in this new era of borderless trade, it is imperative for employees to be "turned on" and be highly motivated. A vital ingredient in developing a successful company is the application and implementation of good and sound human resource practices.

 

Today’s workplace is being increasingly automated and digitized. Besides bringing cost-effective benefits to the organization, this trend also has negative effects on the human workforce, such as employees feeling stressed about their future and workplace communication becoming more impersonal. This program helps you improve staff morale and interpersonal effectiveness in your company using psychological strategies.

In this highly interactive workshop, participants learn new skills to increase their productivity while decreasing their stress levels. Participants will learn ways to save time, money, and effort by working smarter instead of harder. 

During the workshop, participants build expertise in improving productivity in many high-impact topics.

During this workshop, participants will use Personal Productivity: Tips & Tools for Daily Success to:

In this programme, participants will learn how to effectively and efficiently conduct an interview.  Participants will learn the importance of scrutinizing resumes’, evaluating candidates and choosing among them objectively. Participants will be given a step-by-step guidance in interviewing candidates. This programme will also train participants in conducting behavioral interviews. 

Leadership without ownership is a futile exercise. Real leadership is about ownership of a vision with an accountability where failure is not an option.

This 2-day workshop is designed to enhance your leadership abilities in leading and helping everyone in the team to take ownership of the objectives and goals that they have to achieve.

By flying in a "V" formation, the geese have 71% greater flying range than if each bird flew alone. What it takes is for one goose to lead.

This training is to help leaders get ready for breakthrough so as to embrace new challenges and responsibilities.

Through role-playing, selfassessment tests and other leadership training scenarios, the participants will discover the heart, soul and mind of true leadership.

The performance of organizations is among the top agendas in any management, and quite rightly so. But what is leading to the conclusion of performance? The answer is Logical Thinking. Sadly, when faced with issues and challenges, many organizations are using feelings and emotions instead. It is no wonder many are not performing up to expectations, in addition to high turnover. You may even end up praising the bad and reprimanding the good, leading to morale sapping scene.

Anger and stress if not probably managed can be destructive to us in our personal or social lives. As such, should we learn to get rid of them? Amazingly, the answer is “No” as anger and stress are part of human survival instincts. If we do not experience anger and stress, we are not alive. Therefore, we cannot and should not eliminate anger but we can learn to manage it and convert it into positive energy that motivates us to success and achievement.

In a corporation, every employee must think in terms of personal improvement. Although they are employed by the company, they must have a sense of belonging that says “I am not only working at the company, I am part of the company. The company cares for me.”

Although people often think of corporate tussles in boardrooms, suits, and million dollar deals when they hear the word "negotiation", the truth is that we negotiate all the time.

Whilst the skills learnt in this course are directly applicable to those 'boardroom scenes' participants in this negotiation course will learn to more effectively negotiate in common scenarios such as:

Penyelia memainkan peranan kritikal sebagai penghubung diantara pihak pengurusan dan pekerja. Seorang penyelia bekerja, bersama dan berhadapan dengan kakitangannya setiap hari. Lebih penting, seorang penyelia perlu memimpin, mendorong dan menguruskan pasukannya untuk mencapai  matlamat organisasi dan individu.

View performance appraisal as an important tool for development rather than merely formality. 

The power of thought is that whether you think you are a winner or whether you think you are a loser you are right either way. People who achieve more in life and attain more success have one significant thing in common – they have a very strong positive mental attitude about themselves and things that are happening around them. 

Positive thinking is a mental and emotional attitude that focuses on the bright side of life and expects positive results.

Minimum 3 days lecture and case studies by renowned clinical specialist on Hypnotic and NLP Techniques and its application to a corporate environment. Breakout practise sessions, games and group discussions and a evaluation test at end of course. Specialist subconscious corporate therapy techniques will be taught and live demonstrations.

Uses competency-based instruction with case practice and on-the-job application. Provides a stimulating environment based on adult learning principles to maximize skill transfer. It uses a Darwin process to rid fear, phobias and limiting beliefs and subconscious sciences using mind techniques, Breaking Barrier Therapy (BBT). It includes simulations, breakout sessions, games and group discussion. Participants will formulate their mind-set goals and milestones via mind programming techniques.

This course gives the principle of project management, especially suitable for those who intend to gain a fundamental but solid foundation on project management. You will learn the structured and integrated approaches, processes, tools and techniques that are applicable to managing each phase of the project life cycle. The course structure is based on PMBOK® Guide from the Project Management Institute. This 2-day intensive course is both practical and interactive, supplemented with useful exercises, real-life case studies and working examples.

This course gives you a deeper understanding of the entire project management process. In addition, you will also learn all the specific steps, approaches, tools and techniques needed to successfully plan and manage your next project. The course structure is based on PMBOK® Guide from the Project Management Institute. This 2-day intensive course is both practical and interactive, supplemented with useful exercises, real-life case studies and working examples.

Effective interpersonal skills are indisputably essential in the arsenal of every top-notch corporate performer. Without this ability to connect with others, work at the office is stagnant, sales are sluggish and deals are scrapped. This workshop combines the best-kept secrets from the 2 aspects of effective interpersonal skills, namely from the dynamic art of one-on-one communication and the subtle art of carving a successful corporate image.

This course gives participants the full understanding of the quality management system ISO 9001:2008. It also explains the methodology towards developing a sound quality management system.

The training emphasizes on fundamental requirements such as continual improvement, corrective and preventive actions and customer satisfaction.

Almost everything we do in today's public or private (business) world invokes heavy competitive pressure: attracting foreign investments, “customer” habits change, new competitors appear, factors outside your control could delay your project. But we cannot allow ourselves to be paralyzed; we need to think strategically, plan in ways which are execution-able, and make decision as to what actions to take to minimize disruptions to our plans. In the final analysis, company vision is only good when we converge respective units’ efforts and achievements toward the organizational goals.

Key Performance Indicator (KPI) is a very important management tool to corporate managers. It is important that the KPIs are formulated and implemented well. If not, they are better not done than done. Many organizations rush into establishing KPIs in a hurry to match competition and to show they are measurement focused. If they do it without aligning the KPIs to their strategy and without thoroughly evaluating and choosing the right KPIs, the exercise will not be fruitful. Sooner or later the employees will reject the KPIs as useless measures.

For your organization to build high-performance in leaders today, it is just not showing someone the basic elements of a job. It is about guiding people to learn the most effective way of performing their job. To learn any skill fully, you need to guide and to get the most out of your work potential, a workplace coach can be invaluable.

Organizations’ has many obstacles and problems when hiring new candidates. Especially, now, the new generation who is entering the workforce by storm. They are ready to take on whatever they want boldly at their own whims and fancies. Organizations’ now must throw the rule book and make them understand that there is a working code and all must adhere to them. As such, this program, Managing the Probationary Employee, is very crucial to the organization as it sets the rules and the playing field for the new workforce.

The importance of stress & anger management in a people-intensive industry demands that staff of all levels not only possess the ability to handle stress & anger in themselves but also have the attitude, knowledge and skills to manage other people’s feelings on a day-to-day basis. This means that you need to have sufficient exposure to the intricacies of human psychology to effectively be emotionally-balanced at the workplace. This workshop presents you with the opportunity to enhance your stress & anger management skills using fun and participative behavioral approaches.

This programme is designed using a Darwin process to rid fear, phobias and limiting beliefs and sciences of Hypnosis, NLP and Scientific Meditative Techniques. It includes simulations, role playing activities, and interactive workshops to give you the necessary practical experience. Participants will learn effective mind programming techniques to curb stress.

 

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