Training Courses

Managerial Economics assists the managers of a firm in a rational solution of obstacles faced in the firm’s activities. It makes use of economic theory and concepts. It helps in formulating logical managerial decisions.

Anger and stress if not probably managed can be destructive to us in our personal or social lives. As such, should we learn to get rid of them? Amazingly, the answer is “No” as anger and stress are part of human survival instincts. If we do not experience anger and stress, we are not alive. Therefore, we cannot and should not eliminate anger but we can learn to manage it and convert it into positive energy that motivates us to success and achievement.

This program is blended with lecture and case studies. It uses mind techniques to create powerful empowering beliefs and hypnotic sciences, NLP, Manifestation Science and Scientific Meditative Techniques. It includes simulations, breakout sessions, bonding games and group discussion. Participants will coach and grilled in real nerve breaking simulation via mind programming techniques.

By and large, the most impactful aspects of strategic sourcing are that of pre-qualifying suppliers and vendors into classes of either competitive or collaborative categories. Regardless of the company’s products and services are marketed globally, supply managers need to pursue world-class performance and relationship. These relational competencies must be based on the foundation of fairness, honesty and trust. However, an overdose of strategic sourcing in the outsourcing parameters will lead to more conflict than of congruence.

Sales management is a particularly difficult job as it is one of the few relationships in business where the Manager rarely sees the staff. It is usually management at a distance. This often creates motivation and morale problems in the sales team.

At the same time, competition is increasing in all markets as supply outpaces demand and products and services can be quickly copied. Supply is increasingly international so Sales Managers cannot just worry about domestic competition.

Although people often think of corporate tussles in boardrooms, suits, and million dollar deals when they hear the word "negotiation", the truth is that we negotiate all the time.

Whilst the skills learnt in this course are directly applicable to those 'boardroom scenes' participants in this negotiation course will learn to more effectively negotiate in common scenarios such as:

Uses competency-based instruction with case practice and on-the-job application. Provides a stimulating environment based on adult learning principles to maximize skill transfer. It includes simulations, breakout sessions, negotiation games and group discussion. Participants will formulate their mind-set goals and milestones via mind programming techniques.

This innovative dynamic programme will cover the most fundamental knowledge about Human Resource Management

  • Get right up to date with current thinking in HR
  • Have a unique opportunity to sample a number of HR functions
  • Gather HR management knowledge using easy to understand approach

The modern business world is a rapidly changing environment, so the last thing a company needs if it is to compete in the global marketplace is to get in its own way because of the way in which it approaches the business of looking after its income generating physical assets. So, it is important to have a fundamental rethink of business processes to achieve improvements in cost, quality, speed etc.

View performance appraisal as an important tool for development rather than merely formality. 

The power of thought is that whether you think you are a winner or whether you think you are a loser you are right either way. People who achieve more in life and attain more success have one significant thing in common – they have a very strong positive mental attitude about themselves and things that are happening around them. 

Positive thinking is a mental and emotional attitude that focuses on the bright side of life and expects positive results.

Minimum 3 days lecture and case studies by renowned clinical specialist on Hypnotic and NLP Techniques and its application to a corporate environment. Breakout practise sessions, games and group discussions and a evaluation test at end of course. Specialist subconscious corporate therapy techniques will be taught and live demonstrations.

Whether you are a teacher, in sales or in any profession where you need to speak to two or more people to convey an idea or simply to get your message across, you will need to have engaging presentation skills. The fear of addressing a crowd or even a small group of people is said to be one of the top fears in executives. It is second only to the fear of death. But public speaking need not be dreaded because, with key techniques and guided practice, anyone with the necessary tools would be able to present with impact and purpose.

Good preparation of information does not matter if no one listens to you. This presentation programme is designed to coach you with the essential skills to win the attention of your audience and influence those around you to buy into your idea or do the things you want them to do.

This training is for you and your management team when facing the following needs:

“Presentation Skills” is a two-day Programme designed to introduce behaviour and strategies that support presentations. The types of presentations and their purposes are explored. Elements of speaking style, giving effective feedback and asking questions are discussed. Methods for planning and preparing presentations are introduced. The different parts of a presentation are identified. Tools for enhancing presentations are identified. Participants prepare and deliver a presentation using the techniques and tools introduced.

This workshop intends to link companies’ requirement for Training and People Development process in enhancing Problem Solving and Thinking skills.

This training program can be conducted in English or Chinese under the following modules:

  • Mind Mapping
  • Inquiry Learning
  • Computational Thinking

The Mind Mapping module is to focus, link, organize and capture thoughts to stimulate creativity.

This workshop intends to link companies’ requirement for Training and People Development process in enhancing Problem Solving and Thinking skills.

This training program can be conducted in English or Chinese under the following modules:

  • Mind Mapping
  • Inquiry Learning
  • Computational Thinking

The Mind Mapping module is to focus, link, organize and capture thoughts to stimulate creativity. 

Uses competency-based instruction with case practice and on-the-job application. Provides a stimulating environment based on adult learning principles to maximize skill transfer. It uses a Darwin process to rid fear, phobias and limiting beliefs and subconscious sciences using mind techniques, Breaking Barrier Therapy (BBT). It includes simulations, breakout sessions, games and group discussion. Participants will formulate their mind-set goals and milestones via mind programming techniques.

Just as people judge you by the way you dress, they judge you by the way you write. The ability to sell your ideas and persuade your readers to take action is a skill of growing importance in today’s business world. This program hones your skills in writing business documents in English.

Effective interpersonal skills are indisputably essential in the arsenal of every top-notch corporate performer. Without this ability to connect with others, work at the office is stagnant, sales are sluggish and deals are scrapped. This workshop combines the best-kept secrets from the 2 aspects of effective interpersonal skills, namely from the dynamic art of one-on-one communication and the subtle art of carving a successful corporate image.

This course gives participants the full understanding of the quality management system ISO 9001:2008. It also explains the methodology towards developing a sound quality management system.

The training emphasizes on fundamental requirements such as continual improvement, corrective and preventive actions and customer satisfaction.

In todays competitive market place, management has empowered employees to be proactive dealing with quality and process, for continual improvement.

Therefore, they should be trained to master the root cause analysis technique where they can further enhance their job competence in areas of process and quality improvement.

This training session will give participants the skills and techniques of how to analyse problems (defects) from the root and also provide the solution which some of the engineer, manager and other  quality related personnel will be able to apply.

Beyond the “Ho-Ha” and feel good sessions, it is time to get back to serious selling. Selling is not just a feel good reactive business but a proactive one that requires a lot of preparation. It is about good planning, visionary strategy and precise approach to problem solving of clients’ needs. Selling is not about price or merely promoting the superiority of a product. It is about selling value that helps clients in their business.

To grow your business, you need a marketing plan. The right marketing plan identifies everything from 1) who your target customers are to 2) how you will reach them, to 3) how you will retain your customers so they repeatedly buy from you.

Strategic planning enables an organization to shape and guide its overall business objectives. Through effective strategic planning, an organization creates a framework for developing, adapting and aligning organizational vision, mission and goals to achieve and sustain competitive advantage.

You Will Learn How To

Strategic planning enables an organization to shape and guide its overall business objectives. Through effective strategic planning, an organization creates a framework for developing, adapting and aligning organizational vision, mission and goals to achieve and sustain competitive advantage.

You Will Learn How To

Almost everything we do in today's public or private (business) world invokes heavy competitive pressure: attracting foreign investments, “customer” habits change, new competitors appear, factors outside your control could delay your project. But we cannot allow ourselves to be paralyzed; we need to think strategically, plan in ways which are execution-able, and make decision as to what actions to take to minimize disruptions to our plans. In the final analysis, company vision is only good when we converge respective units’ efforts and achievements toward the organizational goals.

Although the training needs assessment is essential for effective effort, this important component of training and development is often ignored. An effective analysis of training needs assess the needs of individuals and matches these needs to organizational objectives. This allows the organization’s management to agree and implement coordinated, cost-effective and cohesive training programmes.

Key Performance Indicator (KPI) is a very important management tool to corporate managers. It is important that the KPIs are formulated and implemented well. If not, they are better not done than done. Many organizations rush into establishing KPIs in a hurry to match competition and to show they are measurement focused. If they do it without aligning the KPIs to their strategy and without thoroughly evaluating and choosing the right KPIs, the exercise will not be fruitful. Sooner or later the employees will reject the KPIs as useless measures.

This is aimed at managers, supervisors, human resource officers and those who are responsible for and conduct performance appraisals. Delegates learn how to devise the competency framework for the appraisal based on a job analysis, how to design appraisal forms and questions, and how to avoid appraisals which are ultimately meaningless due to endorsement of middle responses, poor reliability and lack of validity. Effective appraisal interviewing and feedback to appraisees are also covered. 

For your organization to build high-performance in leaders today, it is just not showing someone the basic elements of a job. It is about guiding people to learn the most effective way of performing their job. To learn any skill fully, you need to guide and to get the most out of your work potential, a workplace coach can be invaluable.

Organizations’ has many obstacles and problems when hiring new candidates. Especially, now, the new generation who is entering the workforce by storm. They are ready to take on whatever they want boldly at their own whims and fancies. Organizations’ now must throw the rule book and make them understand that there is a working code and all must adhere to them. As such, this program, Managing the Probationary Employee, is very crucial to the organization as it sets the rules and the playing field for the new workforce.

Your organization will only thrive and survive with appropriate investment in your human capital - your people. The current competitive recruitment and retention climate across both the public and private sector is creating the need for innovative talent management strategies.

The importance of stress & anger management in a people-intensive industry demands that staff of all levels not only possess the ability to handle stress & anger in themselves but also have the attitude, knowledge and skills to manage other people’s feelings on a day-to-day basis. This means that you need to have sufficient exposure to the intricacies of human psychology to effectively be emotionally-balanced at the workplace. This workshop presents you with the opportunity to enhance your stress & anger management skills using fun and participative behavioral approaches.

Would you like to increase your odds on having someone listening to your suggestions? Great ideas do not matter if no one listens to you. This programme is designed to coach you with the essential skills to influence those around you to buy into your idea or do the things you want them to do.

This training is for you and your managers when facing the following needs:

Are you the person who are task-oriented and want to get things done at all cost without consideration of human feeling or are you people-oriented who are concerned about how people feel or are you a combination of the two?

The Blake and Mouton Managerial Grid will help you to discover your leadership style. The Managerial Grid will help you choose the appropriate leadership style so that you would be able to lead, motivate and manage the behaviour of your team members towards achieving organizational objectives.

This programme is designed using a Darwin process to rid fear, phobias and limiting beliefs and sciences of Hypnosis, NLP and Scientific Meditative Techniques. It includes simulations, role playing activities, and interactive workshops to give you the necessary practical experience. Participants will learn effective mind programming techniques to curb stress.

 

During these economic times, companies that survive and succeed are those which are able to cut unnecessary costs. The human factor in the workforce affects costs significantly and can cause a company to experience losses if not addressed effectively. This program helps you identify and manage the human factors in your company’s cost-saving efforts using unique psychological tools.

This program is blended with lecture and case studies. It uses mind techniques to create powerful empowering beliefs and hypnotic sciences, NLP, Manifestation Science and Scientific Meditative Techniques. It includes simulations, breakout sessions, bonding games and group discussion. Participants will coach and grilled in controlled near real nerve breaking simulation via mind programming techniques.

The Employment Act 1955 (EA) forms the basis of employment contracts between employer and employee. It covers the minimum terms and conditions of employment for employees who are covered under the EA. Employers are free to provide better terms but a penalty awaits organizations that provide inferior terms.

At the same time it also provides some obligations and limitations from both employer and employee particularly in terms of work hours and OT and the administration of benefits.

Employee compensation, is a central part of the employment relationship. From the employees’ point of view, policies having to do with wages, salaries, and other earnings have a major impact on their overall income and thus their standard of living. Both the level of pay and how fair it seems compared with others’ pay is important. Pay is also often considered a sign of status and success. Employees attach great importance to pay decisions must be carefully managed and communicated.

Changing the mindset and attitude of your workers is extremely challenging. The person must want to change before any change can happen. This program will expose your staff to an environment of encouragement and empowerment, so that the seeds of change are planted in them for present and future positive change.

This program uses experiential learning approach in order to enhance the retention of learning. Participants will be able to equip themselves with better on-the-job training and coaching skills, understand the role and responsibilities of a coach, provide proper feedback according to job performance, conduct proper on-the-job training techniques, understand how to evaluate the effectiveness of employees’ performance, create a proper climate for coaching and OJT training and post training evaluation.

Uses competency-based instruction with case practice and on-the-job application. Provides a stimulating environment based on adult learning principles to maximize skill transfer. It includes simulations, breakout sessions, games and group discussion. Participants will formulate their mind-set goals and milestones via mind programming techniques.

In business and operations, being proactive is always more cost efficient than being reactive to firefights.  Risks and dangers to business must be recognized before the full impact of disaster hits the company. This risk management programme is designed to help delegates recognize potential risks and to take appropriate remedial actions to protect the company from danger.

In the field of Industrial Relations developing and maintaining good employer-employee relations is of paramount importance. If this can be done, the twin objectives of increasing Productivity and high Quality will be achieved. Discipline is also an essential requirement if the targets and objectives of an organization are to be achieved. Management is therefore expected to be competent in dealing with the misconduct of their employees. Furthermore, they are required by law to give delinquent employees a fair hearing by conducting a fair and proper domestic inquiry.

A walk-in interview occurs when an individual can interview for a job position without having a pre-scheduled appointment. However, the candidate will need to prepare for these interviews just like any other. The main objective of having walk-in interview is to avoid the hassle of managing job boards or other advertisements. These are often expensive and time consuming to create and place in the appropriate area to reach candidates. 

Did you know that most companies lose 10%-40% of their customers each year? Or a complaining customer can be much more valuable than a non complainer. Or recovered customers can be worth as much as 10 times more than new customers. It is alarming that most companies don’t know how to identify the high percentages of their customers who are at risk and may defect. Despite the headline, complaints management is serious business.

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