Supervisory Development: Capability Enhancement

Today’s Supervisors must develop the skill to lead, motivate and delegate responsibly to increase productivity and efficiency.

Course Objectives: 
  • Identify the various roles and responsibilities of a Supervisor;
  • Develop and maintain leadership qualities and human relation skills;
  • Communicate more effectively with subordinates, peers and seniors
  • Organize themselves and their subordinates for improved performance
Target Audience: 
Site Supervisor
Course Methodology: 

Presentations, role-plays, group discussion, lectures

Trainer: 
Course Outlines: 

The Supervisor as a Leader 

  • Roles and responsibilities
  • The requirements of leadership
  • Developing and maintaining authority

Communication At Work

  • Importance of communication
  • Barriers to communication and how to overcome them
  • The four simple steps to clear communication

Human Relations

  • An analysis of human relationship
  • Do’s and Don’ts of good HR
  • Building and maintaining morale

Motivating Your Subordinates

  • Understanding the human needs
  • What people want from their jobs
  • Applying the motivational techniques

Developing Subordinates

  • Correcting without hurting
  • Counseling to assist
  • Coaching for better performance

Problem Solving and Decision Making

  • What is a problem
  • Identifying problems
  • Solution finding

Improving Performance and Productivity

  • Identifying your objectives
  • Planning work priorities
  • Delegating to get more done
language: 
English

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Contact Us

Email: [email protected]

Jimmy Ong Tel: ‭+60 16 216 1383‬ (Call on Whatsapp for free)