Lean Management Practice Awareness Program

Lean provides a proven suite of tools and concepts for increasing efficiency and enhancing effectiveness in process improvement. By using Lean tools, organizations can investigate and improve the effectiveness and efficiency of any process. These tools bring proven techniques for identifying and uncovering the root causes of errors, quality defects and unwanted variation. Think of Lean and Process Improvement as a behavioral change. Reduction of costs is just one benefit. To achieve a high-performing organization, combine lean process operations with best practices that inspire staffs to deliver continuously excellent customer service. Lean Process Improvement is all about improving process efficiency, performance management, organizational capabilities, the mindset and behaviors of staffs, remove non-value-added activities, end-goal should always be focused on who the customers are and what they value.

Course Objectives: 
  • Identify waste: Where are the inefficiencies in your operation? Determine which expenses and activities are costing you and your customers.
  • Discover the root causes of waste: Why does the waste occur? Specify which procedures or business practices cause waste to proliferate.
  • Eliminate the root causes of waste: How can you stop the waste from occurring? Introduce changes that stamp out waste and boost operational efficiency.
  • Ensure customers are getting consistent high-quality services each and every time.
  • Implement Lean and Process Improvement practices to achieve and sustain profit for the organization
  • Understand the process for implementing Lean and Process Improvement practices to office, warehouse, and workplace.
Target Audience: 
Others
In-house Course Fee: 
RM4000 per day
Number of days: 
2
Course Methodology: 

The course is structured as repetitive cycles of Learn-See-Do. First we will teach a principle, then you will see how this principle is put into practice. After that the class will participate in implementing the principle to illustrate the application of principles to a business fulfilling the "do" cycle. We will repeat these Learn-See-Do cycles until each element is covered and then examine how the pieces work together to support a problem-solving culture typical of a mature lean organization There will be individual or group discussion, presentation and/or structured exercises. There will be assessments at the end of each day to assess the participants thorough understanding of the course content.

Trainer: 
TBA
Course Outlines: 

Module 1: Introduction To Lean Management

  • Effective In house Training to focus on Lean Management
  • How Lean Management bring profit to organization?

Module 2: Explanation of Lean Management

  • While Lean originated in manufacturing, it quickly spread to the, sales & marketing, supply chain, retail, plantation, construction & service sectors and to address administrative and office systems. Lean Management is a set of management techniques, which strives to create high-value services and products by eliminating wasteful processing activities. For companies which had implemented Lean Management, this should translate into better customer satisfaction, increased sales, and higher business revenue.
  • Lean Management consists of three steps:
    • Identify waste: Where are the inefficiencies in your operation? Determine which expenses and activities are costing you and your customers.
    • Discover the root causes of waste: Why does the waste occur? Specify which procedures or business practices cause waste to proliferate.
    • Eliminate the root causes of waste: How can you stop the waste from occurring? Introduce changes that stamp out waste and boost operational efficiency.
  • Lean is a proven, systematic approach for eliminating or minimizing waste that results in the production of goods or services at the lowest possible cost. It goes beyond the workplace, shop floor. Lean is every system, every process, and every employee in the company.

Module 3: Lean Management Strategy And Techniques

Key Elements:

  • 3 P (People/Process/Profit) Synergy, 3M (Motivate, Monitor, Management), PDCA (Plan, Do, Check, Action), 4M root cause analysis ( Men, Machine, Method, Material). 5S work place organization ( Sort (SEIRI),Streamline (SEITON),Shine (SEISO), Standardize (SEIKETSU), Sustain - (SHITSUKE).,
  • Process Analysis (Value Stream Mapping) – Flowchart, Line Balancing, Current state/Gap Analysis/Waste elimination/Future state/New SOP/KPI/ Performance Appraisal/Kaizen.
  • Process Control – Selection of Personnel for “Improvement Task Force Team ( Champion, Trainer, Z-Force )”, Quality QA & IPQC.
  • Preparation & Implementation of SOP - Design the product/process/service “Do It Right First Time” & "Every Time".
  • Implement KPI for Supervisory staffs, Leadership Responsibility & Tasks Ownership

Module 4: Seven Types Of Wastes And Six Types of Losses

  • Identify the Seven Types of Wastes & six types of losses. Eliminate the Seven Types of Wastes & six types of losses.

Module 5: 6S (5-S – Is) The Foundation Of Lean And Workplace Organization

  • To Control Waste Effective 6S (5S _ 1S) Lean Workplace Organization.

Module 6

  • Eliminating Processing And Inventory Wastes
  • Process Layout Improvement/Reduce Processing Wastes
  • Warehouse Layout Improvement/Reduce Warehouse Inventory Wastes
  • Lean Management Strategy to eliminate waste
  • Lean Process Improvement Techniques to eliminate waste

Module 7

  • The Benefits Of Implementing Lean and Process Improvement practices
  • Performance Measurement
  • ROI (Return of Investment) Of Implementing Lean and Process Improvement practices

Module 8: Lean and Process Improvement Practices

Relies On Building a Customer-Centered Organization

Continuously:

  • Identify and remove non-value-added activities, focused on who the customers are and what they value, as they are a direct extension of our value stream.
  • Deliver excellent customer experience due to processes that are not geared toward the customers’ needs – this has hurt customer satisfaction overall.
  • Real, lasting change requires Lean and Process Improvement practices to focus on the cultural aspects of Lean and Process Improvement practices.
language: 
English

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Contact Us

Email: info@tni.my

Jimmy Ong Tel: ‭+60 16 216 1383‬ (Call on Whatsapp for free)