ISO 9001 Internal Auditor Training

The ISO 9001:2008 INTERNAL QUALITY AUDIT is used to determine conformance to the Quality System Requirements of ISO 9001:2008.  Proper use of the Process & Product Analysis, Audit Preparation Worksheet, and Process Audit Preparation Turtle will promote consistency between activities and personnel determining ISO 9001:2008 conformance.

Course Objectives: 

The objective of the course is to provide employees with necessary methodology and skills to perform an internal audit. Participants will be able to understand how to apply the audit requirements with their organization’s internal audit program. (LIVE EXERCISE)

Target Audience: 
Course Methodology: 

Presentations, role-plays, group discussion, lectures

Course Outlines: 

The course content will include:

  • Background and development of ISO 9001:2008
  • Key quality terms
  • Principles of a quality management
  • Audit planning
  • Auditor’s conduct
  • Turtle Diagram Checklist –development and use
  • Audit reporting
  • Audit follow up
  • Auditor skills

Section 1

  • QMS Overview
  • Version 2008 Requirements
  • Customer Oriented Process
  • Review on QMS Manual

Section 2

  • Process Approach Required Documents
  • Audit Requirements
  • Audit Planning

Section 3

  • Audit Preparation Worksheet
  • Process Audit Preparation
  • Department Audit Review

Section 4

  • Audit Team Acknowledgement on Turtle Diagram Requirements
  • Re-Brief on Clause 8.2.2 Requirement

Section 5

  • Workshop on Process Approach Audit Checklist
  • Audit Reporting
  • Audit Follow Up
  • Group Work - Audit Preparation

Section 6

  • Review on ISO 9001 Core Tools Performance
  • To determine the degree and effectiveness of quality system implementation
  • Analysis report on review of findings to determine the conformance to ISO 9001:2008

Section 7

  • Audit report preparation
  • Presentation on audit findings
  • Observation, Major & Minor NC classification

Section 8

  • Auditor’s skills
  • Future audit management
  • Course evaluation

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