7 Creative Thinking and Problem Solving Tools

Every employee is in the business of problem solving and decisionmaking.

This program provides simple and tested techniques that generate good and practical ideas and enhance creativity. It helps participants:

• Resolve issues accurately

• Develop innovative solutions

• Utilize excellent judgment in decision making.

• Follow through with successful implementation of solutions

Course Objectives: 
  • Establish a thinking framework in support of business decision making process
  • Define problem and implement problem solving process
  • Use creativity techniques to generate potential solutions
  • Manage meeting to promote creativity
  • Apply appropriate criteria to select the best solution
  • Apply these skills to a real life work issue
Target Audience: 
Personal Assistant
Project Manager
Sales Personnel
Site Supervisor
Course Methodology: 

Case studies, quizzes, energizers, presentation, stories, video

Course Outlines: 

Module 1: Establishing a Thinking Framework

  • Strategies to enhance higher order thinking
  • The use of language of thinking

Module 2: Problem Solving Method

  • Problem Definition
  • Information Gathering
  • Generating Possible Solutions
  • Analysing the Solutions
  • Selecting the Best Solution(s)
  • Planning the Next Course of Action

Module 3: Brainstorming Basics

  • Creating a Creative Space
  • Setting the Ground Rules
  • Generating Ideas

Module 4: Problem Solving Tools

  • Affinity Group
  • Fish Bone Technique

Module 5: Creative Thinking

  • Left- and right-brain thinking
  • Demonstrate multiple creativethinking techniques.

Module 6: Creative ThinkingTools

  • Random Word Technique
  • Scamper
  • Morphological Analysis

Module 7: Critical Thinking

  • Critical thinking for better business decisions
  • The 3 key principles and 6 critical thinking skills 

Module 8: Decision MakingTools

  • Prioritization Matrix
  • Force Field Analysis

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Contact Us

Email: [email protected]

Jimmy Ong Tel: ‭+60 16 216 1383‬ (Call on Whatsapp for free)