FAST FORWARD YOUR CORPORATE TRAINING WITH THE LEARNING YOU NEED TO SUCCEED THROUGH E-LEARNING WHICH IS ONLINE+LIVE INTERACTIONS WITH THE TRAINER/FACILITATOR.
AN ORGANISATION’S ABILITY TO LEARN AND TRANSLATE THAT LEARNING INTO ACTION RAPIDLY, IS THE ULTIMATE COMPETITIVE ADVANTAGE.
NORMAL LEARNING MANAGEMENT SYSTEM OR DELIVERY - IS NOT THE ANSWER!!!
YOU NEED A PLATFORM THAT TREATS PROFESSIONAL DEVELOPMENT AS AN INTERGRAL PART OF WORK.
TRAIN YOUR EMPLOYEES IN A DIFFERENT WAY, USING AN ONLINE PLATFORM WHICH IS COST EFFECTIVE, TIME MANAGEABILITY AND BEST OF ALL INTERACTIVE ON A REAL TIME BASIS.
ON-LINE LIVE PLATFORM TRAINING DELIVERY TO HELP YOU TO TRAIN YOUR PEOPLE HASSLE FREE.
YOU WILL ALSO HAVE THE OPPORTUNITY TO INTERACT WITH THE TRAINER LIVE THROUGH THE USE OF OUR E-PLATFORM. ALL YOU NEED IS A COMPUTER AND A GOOD INTERNET CONNECTION.
TO EXPERIENCE THE E-TRAINING PLATFORM PLEASE REGISTER FOR THE FREE ON-LINE TRAINING SESSION BY 16TH OCTOBER 2018. (CLOSING DATE)
Details as follows:
Training date: 22nd October 2018 Time: 3:30pm to 5:00pm
Topic: “CUSTOMER FOCUS EXPERIENCE” Speaker: Mr. Jimmy Chok
Audience: All levels of staff in an organization.
Venue: At your work desk in your office or home
Requirements: A Lap-top/Desk top computer with strong internet connections.
Course Fee: FREE OF CHARGE (NB: Limited seats only, so register quickly)
Contact: firstname.lastname@example.org, 016-2161383 (Jimmy Ong)
NB: Please ensure that you are in front of your computer at 3.00pm to prepare and be ready to log-in for the training session. Trainer will not wait for late comers.
TO REGISTER, COMPLETE THE DETAILS BELOW AND EMAIL BACK TO US ASAP
CUSTOMER FOCUS EXPERIENCE - SYPNOSIS
We have often been told that “Customer is King”! In an increasingly challenging business world, we have also been told that “Cash is King”! We shall not dwell on the wisdom of these views, but, for any business, to understand that “Customer is Cash” is true wisdom!
“Customer Focus Experience” is to create “Customer Value”, which is not only critical to business cash flow but also, ultimately, business growth! In this increasingly competitive and changing business environment, while product innovation is key, the other common factor that many like you are going after is “The Customer”! To be able to go after and get “The Customer”, then to learn to focus on the needs of “The Customer” in order to keep “The Customer”, is the route to creating real value for your business!
Sun Tzu, The Art of War, says “If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.”
This training session will allow you to focus on and understand (and ‘read’) the needs of The Customer, enroute to not only achieving sales but also delighting The Customer. Then, you will also learn how to manage your “Self” in order that you win and keep The Customer. These are knowledge and skills critical to anyone running a business for growth!