Managing People

CONTENTS

This training work book on “Managing People” contains 5 training programs entitled as follows:

1. Motivation

2. Managing performance

3. Leadership

4. Planning to recruit

5. Selecting the right person 

OBJECTIVES

When you have completed these 5 training programs, you will be able to:

  • Motivate your team and the individual team members
  • Plan, monitor, control and improve performance
  • Use suitable leadership styles in different work situations
  • Recruit suitable candidates for your team
  • Select the most suitable of those candidates

INTRODUCTION

Management involves motivating people, leading them to work at high levels of performance. The first three training programs of this work book look at the three key tasks: motivating, managing performance and leading.

What factors motivate us at work? Why do people make a special effort to complete tasks on time or improve the quality of output? How important is the need to work with others as part of a team, or to want promotion in the future? Knowing what motivates the members of your team, you can then use your understanding to motivate each one of them to give of their best.

Managing the performance of the team is a complete task, involving objectives, planning work, managing resources, leadership, motivation and problem solving. How can the manager ensure that the team achieves its objectives? What can the manager do to improve performance?

Leadership is an important element in good management. It is much easier to motivate and manage your team if you can adopt a suitable leadership style in a range of situations.

The last two training programs of the work book then look at ways of finding suitable members for your team. When recruiting, you need to work out exactly what you are looking for, and then advertise to as wide a range of suitable candidates as possible. When selecting, you need to assess the capabilities and potential of each candidate and select the person who will contribute most to the team.

OVERALL SUMMARY OF THE FIVE TRAINING PROGRAMS

The effective manager will motivate and lead individuals and their team to work at high levels of performance.

People are motivated by a range of factors, which may be financial, social, or personally based. Course on “Motivation” will have helped you to identify the factors that motivate each of your team members. Now you have the task of arranging team activities so that members can work to satisfy their various needs.

In Managing performance, you considered ways of planning, monitoring and controlling work so that there is continuous process of improvement. You should be able to define suitable targets, assess progress towards them, analyse past performance, and so help the team to achieve even higher levels of performance in future.

“Leadership” looked at the wide range of leadership styles that people may adopt, and at the effectiveness of each of them. By assessing each work situation in terms of the task, the team and the individuals involved, you should now be able to select suitable leadership styles for a range of situations.

“Planning to recruit” and “Selecting the right person” looked at way of filling vacancies in your team. Following a logical process, you should now be able to identify what skills and experience are needed, assess what personal qualities the new recruit will need, and so be able to advertise effectively for suitable candidates. Once you have attracted suitable candidates, you must then follow a similarly logical process from shortlisting to interviewing and finally selecting the most suitable of the candidates.