Training Courses

There is a saying: “It costs five times more to get a new account than to keep one.” This maxim holds true especially when we are operating in a very competitive environment; and where companies are finding ways to reduce selling costs. It is with this purpose in mind that this program has been designed to help companies to manage their “key accounts” effectively before it is lost to the competition. It is without doubt that competition is fast becoming fierce everyday – just ask any sales personnel.

Today, managers or superiors (in general) are under a great pressure to achieve results, develop subordinates and contribute to organisational success. There are many concepts and principles available to help them to effectively manage their employees and to bring out the best in them.

Leadership without ownership is a futile exercise. Real leadership is about ownership of a vision with an accountability where failure is not an option.

This 2-day workshop is designed to enhance your leadership abilities in leading and helping everyone in the team to take ownership of the objectives and goals that they have to achieve.

By flying in a "V" formation, the geese have 71% greater flying range than if each bird flew alone. What it takes is for one goose to lead.

This training is to help leaders get ready for breakthrough so as to embrace new challenges and responsibilities.

Through role-playing, selfassessment tests and other leadership training scenarios, the participants will discover the heart, soul and mind of true leadership.

The concept of Lean Management is a quantum leap in the advancement of organizational efficiency. The results include process improvement, better utilization of resources which are in alignment with organizational vision and objectives, better cost management, and enhanced productivity and competitiveness.

Lean provides a proven suite of tools and concepts for increasing efficiency and enhancing effectiveness in process improvement. By using Lean tools, organizations can investigate and improve the effectiveness and efficiency of any process. These tools bring proven techniques for identifying and uncovering the root causes of errors, quality defects and unwanted variation. Think of Lean and Process Improvement as a behavioral change. Reduction of costs is just one benefit.

The performance of organizations is among the top agendas in any management, and quite rightly so. But what is leading to the conclusion of performance? The answer is Logical Thinking. Sadly, when faced with issues and challenges, many organizations are using feelings and emotions instead. It is no wonder many are not performing up to expectations, in addition to high turnover. You may even end up praising the bad and reprimanding the good, leading to morale sapping scene.

Quality customer service is the foundation upon which an organization’s success and profits are built. You may have an excellent product, well-qualified staff and the latest infrastructure to deliver it, but if your staff lack the proper customer service training, the client will gravitate towards your competitor. Having magnetic customer service means more than just implementing a variety of customer-care strategies.

The performance of organizations is among the top agendas in any management, and quite rightly so. Many organizations however are measuring the “wrong square peg in a round hole”, as demonstrated by them being like busy bees without collecting any honey. And since you cannot hope to manage what you cannot measure properly, it is no wonder many are not performing up to expectations. You may end up praising the bad and reprimanding the good.

Managerial Economics assists the managers of a firm in a rational solution of obstacles faced in the firm’s activities. It makes use of economic theory and concepts. It helps in formulating logical managerial decisions.

Anger and stress if not probably managed can be destructive to us in our personal or social lives. As such, should we learn to get rid of them? Amazingly, the answer is “No” as anger and stress are part of human survival instincts. If we do not experience anger and stress, we are not alive. Therefore, we cannot and should not eliminate anger but we can learn to manage it and convert it into positive energy that motivates us to success and achievement.

This program is blended with lecture and case studies. It uses mind techniques to create powerful empowering beliefs and hypnotic sciences, NLP, Manifestation Science and Scientific Meditative Techniques. It includes simulations, breakout sessions, bonding games and group discussion. Participants will coach and grilled in real nerve breaking simulation via mind programming techniques.

In today’s workplace, the main challenge we find among different generations of workers relate to communication problems and a clash of personalities within the work team. If these are not solved, then employees will experience interpersonal tensions while the company faces productivity losses. This program can help you understand and overcome generational gap differences and conflicts through unique behavioural strategies.

By and large, the most impactful aspects of strategic sourcing are that of pre-qualifying suppliers and vendors into classes of either competitive or collaborative categories. Regardless of the company’s products and services are marketed globally, supply managers need to pursue world-class performance and relationship. These relational competencies must be based on the foundation of fairness, honesty and trust. However, an overdose of strategic sourcing in the outsourcing parameters will lead to more conflict than of congruence.

Sales management is a particularly difficult job as it is one of the few relationships in business where the Manager rarely sees the staff. It is usually management at a distance. This often creates motivation and morale problems in the sales team.

At the same time, competition is increasing in all markets as supply outpaces demand and products and services can be quickly copied. Supply is increasingly international so Sales Managers cannot just worry about domestic competition.

Measurement System Analysis (MSA) are tools which are used by the Automotive industry and also being practice in all manufacturing industries. It a set of tools which is used as conformance on measurement taken during inspections.

What would you do when competition heats up? The importance of specialized selling skills in a fast-paced industry demands that sales personnel not only possess the ability to just sell, but also have the attitude, knowledge and skills to communicate and influence their clients and prospects on a behavioral level. This means that you need to have sufficient exposure to the intricacies of human psychology to effectively communicate with the subconscious mind of your clients.

In a corporation, every employee must think in terms of personal improvement. Although they are employed by the company, they must have a sense of belonging that says “I am not only working at the company, I am part of the company. The company cares for me.”

Although people often think of corporate tussles in boardrooms, suits, and million dollar deals when they hear the word "negotiation", the truth is that we negotiate all the time.

Whilst the skills learnt in this course are directly applicable to those 'boardroom scenes' participants in this negotiation course will learn to more effectively negotiate in common scenarios such as:

Uses competency-based instruction with case practice and on-the-job application. Provides a stimulating environment based on adult learning principles to maximize skill transfer. It includes simulations, breakout sessions, negotiation games and group discussion. Participants will formulate their mind-set goals and milestones via mind programming techniques.

This innovative dynamic programme will cover the most fundamental knowledge about Human Resource Management

  • Get right up to date with current thinking in HR
  • Have a unique opportunity to sample a number of HR functions
  • Gather HR management knowledge using easy to understand approach

OHSAS 18001 (2007 Version) is an Occupational Health and Safety Management Specification.  It was developed by National Standards and Certification Agencies in response to urgent customer demand for a recognizable occupational health and safety management system standard against which their management systems can be independently assessed and certified.

OHSAS 18001 (2007 Version) is an Occupational Health and Safety Management Specification.  It was developed by National Standards and Certification Agencies in response to urgent customer demand for a recognizable occupational health and safety management system standard against which their management systems can be independently assessed and certified.

The course has been developed and its delivery based upon International Maritime Standards. (IMO).

All successful participants will be awarded a Certificate of Attendance Offshore Marine Engineer- ing Failure - Operations and Risk Management

The course will provide participants with a thorough understanding of the fundamental principles of Offshore Marine Engineering and Supply Vessels, safety, construction, emergency procedures and common industry terminologies regarding design, stability of OSV’s and other floating platform s and structures.

An in depth and practical course specifically designed for those involved in the oil gas and maritime operations industry.

An in depth and practical course specifically designed for those involved in the oil gas and maritime operations industry

The modern business world is a rapidly changing environment, so the last thing a company needs if it is to compete in the global marketplace is to get in its own way because of the way in which it approaches the business of looking after its income generating physical assets. So, it is important to have a fundamental rethink of business processes to achieve improvements in cost, quality, speed etc.

“Why prospects object? Are objections real?

Objections raised by prospects have always been the bane for many sales professionals. Sales have been lost not due to lack of trying but in many cases, lack of planning and preparation. Once an objection is raised and the sales personnel is unable to respond convincingly, the sales is lost and he/she becomes demoralised.

Penyelia memainkan peranan kritikal sebagai penghubung diantara pihak pengurusan dan pekerja. Seorang penyelia bekerja, bersama dan berhadapan dengan kakitangannya setiap hari. Lebih penting, seorang penyelia perlu memimpin, mendorong dan menguruskan pasukannya untuk mencapai  matlamat organisasi dan individu.

View performance appraisal as an important tool for development rather than merely formality. 

Menguasai komunikasi berkesan dan kemahiran hubungan manusia  yang akan membolehkan mereka untuk lebih memahami kepentingan komunikasi dan perkhidmatan pelanggan.

This workshop aims to equip delegates with a basic knowledge and solid skill practice for improved telephone communication. It can be tailored according to the needs and protocols within your business.

The power of thought is that whether you think you are a winner or whether you think you are a loser you are right either way. People who achieve more in life and attain more success have one significant thing in common – they have a very strong positive mental attitude about themselves and things that are happening around them. 

Positive thinking is a mental and emotional attitude that focuses on the bright side of life and expects positive results.

Potential FMEA is a risk assessment which is being utilized in current industry needs. FMEA is mainly used for automotive products during initial project developments & continual improvements.

Recently, and since the effectiveness of FMEA has been established, it is widely used in the manufacturing industry.

Every woman wants to feel beautiful, confident and successful. But what is the key to getting all these? Why are some women so naturally attractive, both in their social life and in their corporate life? What is their secret? In this 2-day program, Dr. Alvin Teoh will introduce to you the 6 secrets in becoming the You that you have always wanted to be. If you find yourself plain-looking or frequently overlooked or ignored by other people, then this is the program for you to make a change.

Minimum 3 days lecture and case studies by renowned clinical specialist on Hypnotic and NLP Techniques and its application to a corporate environment. Breakout practise sessions, games and group discussions and a evaluation test at end of course. Specialist subconscious corporate therapy techniques will be taught and live demonstrations.

The course has been developed and its delivery based upon International Maritime Standards. (IMO). All successful participants will be awarded a Certificate of Attendance Vessel Pre—Purchase (ON/Off) Hire

The course will provide participants with a thorough understanding of the fundamental princi- ples of Offshore Marine Engineering and Supply Vessels, safety, construction, emergency procedures and common industry terminologies regarding design, and stability.

Whether you are a teacher, in sales or in any profession where you need to speak to two or more people to convey an idea or simply to get your message across, you will need to have engaging presentation skills. The fear of addressing a crowd or even a small group of people is said to be one of the top fears in executives. It is second only to the fear of death. But public speaking need not be dreaded because, with key techniques and guided practice, anyone with the necessary tools would be able to present with impact and purpose.

Good preparation of information does not matter if no one listens to you. This presentation programme is designed to coach you with the essential skills to win the attention of your audience and influence those around you to buy into your idea or do the things you want them to do.

This training is for you and your management team when facing the following needs:

“Presentation Skills” is a two-day Programme designed to introduce behaviour and strategies that support presentations. The types of presentations and their purposes are explored. Elements of speaking style, giving effective feedback and asking questions are discussed. Methods for planning and preparing presentations are introduced. The different parts of a presentation are identified. Tools for enhancing presentations are identified. Participants prepare and deliver a presentation using the techniques and tools introduced.

This workshop intends to link companies’ requirement for Training and People Development process in enhancing Problem Solving and Thinking skills.

This training program can be conducted in English or Chinese under the following modules:

  • Mind Mapping
  • Inquiry Learning
  • Computational Thinking

The Mind Mapping module is to focus, link, organize and capture thoughts to stimulate creativity.

This workshop intends to link companies’ requirement for Training and People Development process in enhancing Problem Solving and Thinking skills.

This training program can be conducted in English or Chinese under the following modules:

  • Mind Mapping
  • Inquiry Learning
  • Computational Thinking

The Mind Mapping module is to focus, link, organize and capture thoughts to stimulate creativity. 

Problem solving is a major challenge for any organization. This programme has been specially designed to lead participants to appraise, examine and diagnose systematically a problem situation and to generate actions utilizing analytical tools, using decision making skills which is a major part of this process.

Uses competency-based instruction with case practice and on-the-job application. Provides a stimulating environment based on adult learning principles to maximize skill transfer. It uses a Darwin process to rid fear, phobias and limiting beliefs and subconscious sciences using mind techniques, Breaking Barrier Therapy (BBT). It includes simulations, breakout sessions, games and group discussion. Participants will formulate their mind-set goals and milestones via mind programming techniques.

These intensive quality audit training is used to determine conformance to the Quality System Requirements of ISO 9001:2008 properly use of the Audit Preparation Worksheet, and Process Audit Preparation Turtle will promote consistency between activities and personnel determining ISO 9001:2008 conformance. There will explanation on the certification body requirement on guidelines towards UKAS & IAF requirement

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