Training Courses

The successful use of 7-QC tools is often demonstrated by many organizations through active participation of employees in Kaizen Circle activities or Quality Circle activities at the workplace.

In Malaysia, employees participate in Quality Control Conventions (QCC) that is held annually at state and national levels to demonstrate how they manage their work environment and processes through the use of Quality improvement tools.

The 8D Problem Solving Process Tools Workshop provides participants with the skills and knowledge that they will need to solve problems using the Global 8D industry standard model. This workshop provides an emphasis on the practical use of common problem-solving tools.

APQP & PPAP are tools which are required to be used in the systematic approach during a new model launch. Both of these tools provide a time frame where customer requirements are met according to their specific needs.

Quality and Quality Assurance Control are key values in manufacturing today, and the QA/QC group plays a key role in ensuring that the customer receives only quality product.

To achieve this, it is imperative that companies have a well-trained and highly-skilled group of QA/QC personnel who are not only able to detect problems but also prevent problems from occurring.

In many industries, experienced operators are promoted to QA/QC Inspectors and Supervisors without sufficient skills.

Quality and Quality Assurance Control are key values in manufacturing today, and the QA/QC group plays a key role in ensuring that the customer receives only quality product.

To achieve this, it is imperative that companies have a well-trained and highly-skilled group of QA/QC personnel who are not only able to detect problems but also prevent problems from occurring.

In many industries, experienced operators are promoted to QA/QC Inspectors and Supervisors without sufficient skills.

Geometric Dimensioning and Tolerance (GD&T) is a universal language. All national drafting standards which follow Internal Organization Standardization cover GD&T extensively. GD&T is a modern engineering drawing system which provides means for stating on drawing for necessary dimensional and tolerance requirements.

To provide potential auditors of management systems with the necessary knowledge and skills to competently conduct third party assessments on Environmental Management Systems (EMS).

As defined ISO 14001 is: a framework for organizations to create a systematic approach to prevent pollution by creating an environmental management system (EMS).

As follow with subsequent EMS activities, this course is design to furnish the understanding and implementation of ISO 14001:2004 in their organisation. Moreover it focuses more on continual improvement activities for environmental programs and activities.

The ISO 9001:2008 INTERNAL QUALITY AUDIT is used to determine conformance to the Quality System Requirements of ISO 9001:2008.  Proper use of the Process & Product Analysis, Audit Preparation Worksheet, and Process Audit Preparation Turtle will promote consistency between activities and personnel determining ISO 9001:2008 conformance.

To provide potential auditors of management systems with the necessary knowledge and skills to competently conduct third party assessments of Quality Management Systems (QMS).

This course is specially designed for the ISO 9001 implementers who need to understand the key changes of ISO 9001:2015, and how to react and reflect the changes in their respective organizations’ Quality Management System. Richard Green, an experienced quality professional, will give you hands-on “how-to” practices, to prepare your organization for ISO 9001:2015 transition

Quality leads to brand loyalty. Successful organizations emphasize on quality. They make sure their employees have high level of quality awareness.

This program focuses on the essential of quality and how ISO contributes to productive outcomes.

It includes stories, games, quizzes, discussions, individual exercise and group work to give participants the best opportunities for learning in a fun way.

The ISO/TS 16949:2009 INTERNAL QUALITY AUDIT is used to determine conformance to the Quality System Requirements of ISO/TS 16949:2009.  Proper use of the COP Analysis, Audit Preparation Worksheet, and Process Audit Preparation Turtle will promote consistency between activities and personnel determining ISO/TS 16949:2009 conformance.

The FSC 22000 was developed to create confidence that an effective and harmonized food safety system has been established to manage and ensure the safety and suitability of food at every step in the food chain. The certification scheme has been given full recognition by the Global Food Safety Initiative in February of 2010.

The concept of Lean Management is a quantum leap in the advancement of organizational efficiency. The results include process improvement, better utilization of resources which are in alignment with organizational vision and objectives, better cost management, and enhanced productivity and competitiveness.

Lean provides a proven suite of tools and concepts for increasing efficiency and enhancing effectiveness in process improvement. By using Lean tools, organizations can investigate and improve the effectiveness and efficiency of any process. These tools bring proven techniques for identifying and uncovering the root causes of errors, quality defects and unwanted variation. Think of Lean and Process Improvement as a behavioral change. Reduction of costs is just one benefit.

Measurement System Analysis (MSA) are tools which are used by the Automotive industry and also being practice in all manufacturing industries. It a set of tools which is used as conformance on measurement taken during inspections.

The modern business world is a rapidly changing environment, so the last thing a company needs if it is to compete in the global marketplace is to get in its own way because of the way in which it approaches the business of looking after its income generating physical assets. So, it is important to have a fundamental rethink of business processes to achieve improvements in cost, quality, speed etc.

Potential FMEA is a risk assessment which is being utilized in current industry needs. FMEA is mainly used for automotive products during initial project developments & continual improvements.

Recently, and since the effectiveness of FMEA has been established, it is widely used in the manufacturing industry.

These intensive quality audit training is used to determine conformance to the Quality System Requirements of ISO 9001:2008 properly use of the Audit Preparation Worksheet, and Process Audit Preparation Turtle will promote consistency between activities and personnel determining ISO 9001:2008 conformance. There will explanation on the certification body requirement on guidelines towards UKAS & IAF requirement

This course gives participants the full understanding of the quality management system ISO 9001:2008. It also explains the methodology towards developing a sound quality management system.

The training emphasizes on fundamental requirements such as continual improvement, corrective and preventive actions and customer satisfaction.

In todays competitive market place, management has empowered employees to be proactive dealing with quality and process, for continual improvement.

Therefore, they should be trained to master the root cause analysis technique where they can further enhance their job competence in areas of process and quality improvement.

This training session will give participants the skills and techniques of how to analyse problems (defects) from the root and also provide the solution which some of the engineer, manager and other  quality related personnel will be able to apply.

With the onset of globalization, organizations are facing increasing pressure from Consequent borderless commerce and trade, whereby in order to survive, an organization needs to improve in all respects of its productivity and stay competitive. Organizations are focusing on increasing its productivity without sacrificing quality that could affect costs and customer loyalty and market share. One of the initiatives, is the establishment of quality improvement programs, where small group activities contribute to the ahievement of the overall company goals.

Statistical Process Control are a word commonly used in manufacturing industries. It is strategy of quality improvements with SPC as the tools. The current process also will improve towards better quality achievements. Common process problem are being streamline to ensure are controlled within the desirable range.

Being a quality management representative (QMR) or an environmental management representative (EMR) may be easy for many people.

But not all QMR undertake his responsibilities effectively.  Being professional QMR concerns understanding in his roles and responsibilities, as well as expectations for all parties, and how to accomplish the ISO 9001 management tasks required by the standards.

Total Productive Maintenance (TPM) is an initiative for optimizing the effectiveness of equipment. TPM is team-based productive maintenance and requires active participation by everyone from production workers and maintenance personnel to engineering departments and top management. TPM draws from the behavioral sciences as well as the traditional engineering disciplines in creating a manufacturing environment in which preventive maintenance activities are viewed as everyone's responsibility.

Preventing errors before they happen is one of the simplest methods that can help an organization reach its quality goals, improve efficiency, and decrease costs.

Error proofing, also known as mistake proofing or Poka Yoke, refers to techniques that make it impossible to make mistakes.

Error proofing techniques can drive defects out of products and processes and substantially improve quality and reliability.