Strategies for Developing A Successful Performance Management System Through Key Performance Indicators
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Email: info@tni.my
Jimmy Ong Tel: +60 16 216 1383 (Call on Whatsapp for free)
Email: info@tni.my
Jimmy Ong Tel: +60 16 216 1383 (Call on Whatsapp for free)
Key Performance Indicator (KPI) is a very important management tool to corporate managers. It is important that the KPIs are formulated and implemented well. If not, they are better not done than done. Many organizations rush into establishing KPIs in a hurry to match competition and to show they are measurement focused. If they do it without aligning the KPIs to their strategy and without thoroughly evaluating and choosing the right KPIs, the exercise will not be fruitful. Sooner or later the employees will reject the KPIs as useless measures. It helps to set clear expectations of the management and direct the focus of every employee to put their effort to achieve what the management expects.
Group/individual exercises, group/class facilitation and lecture will be used to ensure the participants understand the concept/principle of Key Performance Indicators (KPI) & Key Result Areas (KRA). The real-life cases related their respective departments on KRA development & KPI setting will be given to the respective participants to ensure their competencies are built & developed.
Concept of Key Result Areas ( KRA )
Setting Operations KPI
Cascading Down the KPI to Your Next Level
Performance Managing
Performance Management Appraisal
Linking of KPI Achievement to Performance Appraisal Review Form
Linking of Performance Appraisal Review Score to Bonus/Salary Increment Calculation