Business Communication For Managers In English

This programme is designed to enhance and hone the communication skills of managers. Managers who are effective communicators will make a good leader. They will be able to communicate the company’s vision, values and goals effectively. They will be able to inspire the people they lead. They will be able to champion the company’s interest effectively and efficiently.

Course Objectives: 
  • Select effective form and style of communication
  • Use the right communication techniques to inform, motivate and guide all those who work with them
  • Develop good interpersonal communication skills
  • Use effective communication skills in their communication
  • Select relevant power words in their business communication
  • Speak with passion and conviction
  • Deliver compelling presentation
  • Understand the use of verb tenses in powerful communication
  • Become a very powerful and effective business communicator
Target Audience: 
Project Manager
In-house Course Fee: 
RM4000 per day
Public Course Fee: 
Course Methodology: 

Interactive and participative, Role play and videos and video playback.

Course Outlines: 

Session 1: The Tao of Communication

  • The Yin and Yang Of Communication
  • Purpose and Form
  • Why and How
  • Timing

Session 2: Managerial Communication

  • Informing
  • Motivating
  • Guiding
  • Tailoring
  • Ensuring
  • Demonstrating

Session 3: Negotiating Skills

  • Questioning and effective listening in communicatio
  • Identifying position
  • Identifying interest

Session 4: Leadership Communication

  • Communicating vision
  • Communicating change
  • Inspiring confidence
  • Listen, support,  and help

Session 5: Presentation Skills

  • Unique Selling Proposition / Point
  • Materials
  • Technology
  • Presentation style

Session 6: Power Language

  • Power verbs
  • Using verb tenses for clarity and impact
  • Powerful sentences and quotes 

Session 7: Speeches

  • Purpose
  • Target audience
  • Issues
  • Solutions
  • Language and tone
  • Stylish Close
  • Show time

Session 8 : Putting It All Together

  • Review, Reinforce and Consolidate
Number of days: 

Register Now

Contact Us


Jimmy Ong Tel: +61 413 777 894 (Call on Whatsapp for free)